ANSWER
Intelligence in Emotion
The term emotional intelligence (EI) describes the capacity to identify, comprehend, control, and affect one’s own emotions as well as those of others. The five main elements of emotional intelligence (EI) are self-awareness, self-regulation, motivation, empathy, and social skills, according to Goleman (1995), who popularized the idea. Because it promotes teamwork, communication, and patient outcomes, emotional intelligence (EI) is vital in the healthcare industry. For example, a nurse with a high EI can better comprehend patients’ emotional needs, manage stress, and foster a trusting environment.
Interpersonal comprehension and emotional self-awareness are the cornerstones of emotional intelligence. These abilities help healthcare providers provide more effective patient-centered care and make better decisions under duress. To navigate the intricacies of human connection, especially in high-stakes contexts like healthcare settings, emotional intelligence is, in my opinion, a crucial soft talent.
Taking a Patient’s Health History Can Be Difficult
Maintaining rapport and cultural sensitivity while collecting thorough data is one of the most difficult parts of taking a patient’s medical history. A number of things contribute to this difficulty:
Information Sharing Reluctance: Patients may be reluctant to talk about private or delicate subjects including mental health, drug abuse, or past sexual activity. This hesitancy may make the information acquired less accurate.
Barriers related to language and culture: Patients from different cultural origins may have different expectations for care or different views about sickness. Additionally, even with the use of an interpreter, language hurdles might hinder efficient communication.
Time constraints can result in hurried exchanges in hectic clinical settings, which can leave histories unfinished and erode the patient-provider relationship’s sense of trust and understanding.
Complex Medical Histories: Patients who have had a lot of medical treatment in the past or who have several chronic ailments may divulge a lot of information. It can be difficult to combine this data into a manner that is both logical and practical.
It is crucial to use patient-centered communication techniques, cultural competency, and active listening to overcome these obstacles. Using open-ended inquiries and establishing rapport early in the conversation can help patients feel more comfortable sharing information. Additionally, making use of resources such as checklists or health history forms helps guarantee that no important details are forgotten.
citations
Goleman, D. (1995). Why emotional intelligence can be more significant than IQ. Books by Bantam.
In 2019, McEwen, B., and Wills, E. M. Nursing theory and foundation (5th ed.). Wilkins & Lippincott, Inc.
Minority Health Office, U.S. Department of Health and Human Services, 2022. Healthcare cultural competency. taken from the https://minorityhealth.hhs.gov website.
QUESTION
INSTRUCTION: APA STYLE , AT LEAST THREE REFERENCES
1. How do you define “emotional intelligence?” Explain your thinking.
2. What do you find most challenging about taking a patient health history, and why?