ANSWER
An Illustration of Culturally Appropriate Care
In my experience, a 6-year-old patient from a Hispanic family who spoke little English was treated with culturally competent care during a pediatric clinical rotation. The medical staff used the following culturally aware techniques to make sure the family received complete care:
Language Support: Throughout all conversations, a qualified interpreter who speaks Spanish was present. This made sure the child’s parents were aware of the medication schedule, treatment plan, and aftercare. Additionally, it gave the parents the confidence to ask questions and voice concerns.
Dietary Considerations: The care team gave the child dietary counseling that took into account typical Hispanic meals because the youngster had diabetes. In order to maintain the child’s health objectives while incorporating culturally recognizable ingredients, a dietician collaborated closely with the family to develop a meal plan.
Respect for Family Involvement: The medical staff understood the significance of family-centered decision-making in the culture. They promoted confidence and collaboration between the family and the medical personnel by involving extended family members who were instrumental in providing care.
By recognizing and meeting the family’s linguistic, dietary, and familial needs, this method showed cultural competence and produced a positive care outcome as well as increased confidence in the healthcare system.
A Case of Inadequate Care Because of Insufficient Cultural Competence
When a senior Asian patient was admitted to the hospital due to a heart ailment, it was an instance of inadequate care. The medical staff’s decision-making process, which excluded family input, caused discomfort for the patient’s family. In this instance:
Lack of Cultural Sensitivity: The medical staff rigorously followed the patient autonomy policy without taking into account the family’s cultural norms, which placed a strong emphasis on group decision-making. The family grew dissatisfied with the care procedure, and the patient experienced anxiety and loneliness.
Language Barrier: No interpreter was offered, despite the fact that the patient’s first language was not English. This resulted in misconceptions regarding the medication schedule, treatment plan, and directions for release.
Ignorance of Dietary Preferences: The medical staff served patients typical Western meals without taking into account their dietary needs or preferences, which were related to their cultural and religious customs.
The patient felt misunderstood and disconnected from their care as a result of the lack of cultural competence. Readmission occurred within weeks as a result of the patient’s poor compliance with post-discharge instructions and the family’s concerns.
Why the Example Shows Inadequate Attention
This case emphasizes how important cultural competence is to providing quality treatment. The healthcare provider demonstrated a lack of understanding and sensitivity to the patient’s cultural background by neglecting to involve the family, offer interpretation services, and attend to cultural dietary concerns. Poorer health outcomes, non-compliance, and worse patient satisfaction were the results.
In conclusion
In order to provide effective and equitable healthcare, culturally competent care is crucial. Basic procedures that foster trust and enhance results include including language assistance, honoring cultural norms, and being aware of nutritional choices. On the other hand, poor cultural competency results in poor care, unhappy patients, and communication failures.
Citations
In 2002, Campinha-Bacote, J. A care model for the process of cultural competence in healthcare delivery. Transcultural Nursing Journal, 13(3), 181–184. 10.1177/10459602013003003 https://doi.org
Davidhizar, R. E., and J. N. Giger (2008). Assessment and Intervention in Transcultural Nursing, Fifth Edition. Office of Minority Health, Mosby Elsevier, 2013. National guidelines for health care services that are linguistically and culturally acceptable. Department of Health and Human Services, United States. HHS.gov’s https://minorityhealth.
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QUESTION
INSTRUCTIONS: APA STYLE . AT LEAST THREE REFERENCES
1. Describe an example from your experience of culturally competent care that you observed and/or delivered.
2. Describe an example of failed care that could be attributed to a health professional’s lack of cultural competence, and explain why.